Privacy Policy

• Scope

  This Privacy Policy covers:
  PII collected when you, your Guests or other users use or access the Services. PII that our business partners share with us or that we share with our business partners This Privacy Policy does not cover information collected by individuals or entities who provide third party websites, services or applications (“Third Party Services”) or to individuals that we do not manage or employ, even if you access, encounter or interact with them through the Services (e.g. if you click on links to those Third Party Services on the Site or Apps). While we attempt to facilitate access only to those Third Party Services that share our respect for your privacy, we are not responsible for the privacy policies or practices of Third Party Services, and you are responsible for reading and understanding those Third Party Services’ privacy policies.

Privacy Policy

• Use of Information

  We use information, including PII to: Personalize, improve and operate our business and the Services Better understand your needs and interests Fulfill requests you may make related to the Services, including the processing and facilitation of transactions you conduct on the Services Provide Service announcements Provide you with further information and offers from us or third parties Comply with our legal obligations, resolve disputes with users, enforce our agreements Protect, investigate and deter against fraudulent, harmful, unauthorized or illegal activity.

Privacy Policy

• Types of Information Collected

  We receive information about you from various sources, including: If you register for the Services, through your user account on the Services (your “Account”) Your use of the Services generally Third party websites and services, such as any integrated service providers or third party social media services you use in connection with the Services. The type of information DELTA collects from you depends on the type of user you are. For more information about user types, please review the Terms. However, most categories of information are collected across all user types, so it is important to read through all the categories of information below, in case they apply to you Account and Setup Information: When you create an Account, you will provide information that could be PII or that could otherwise identify you or your location. The exact categories of information you provide will depend on the type of Account but almost all Accounts will generally require you to provide the following:
  Name
  Address
  Password
  Email address
  Phone number

  This information is used to provide you with the Services, and may be shared with other users or our business partners to provide you with the Services. Device and Application Information: We may collect some Device-specific information when you access the Services using a Device, such as when a Device interacts with Hardware (e.g. when it unlocks). Device information may include:

  Unique device identifiers Network information Hardware model
  Information about the ways in which the Device interacts with our services We use Device information for Service support, maintenance and diagnostics, such as to troubleshoot issues with your Hardware or the Apps when you request support. We may share Device information with providers of Third Party Services in connection with such support. Location Information: When you use certain features of the Services, such as the Apps, we may receive, store and process information about your location, including general information (e.g., IP address or zip code) and more specific information (e.g., GPS-based functionality on Devices used to access the Services). If you do not want your Device to provide us with location- tracking information, you can disable the GPS or other location-tracking functions on your Device. Please note that if you disable such functions, certain parts of the Services may not work.

  Other Information Collected in Providing the Services: We collect information relating to the setup, general performance, and operation of our Services, including the Apps and the Hardware, including: Device status Access logs Frequency of use of internal and external services Frequency of Guest Code creation and use

  We use this information to operate, monitor, maintain and improve the Services, and to allow you to operate, monitor and maintain your Account and your Hardware (if applicable). Usage of Service Providers: The Services may include integrations with Third Party Services (for example, a cleaning or delivery service to which you grant access). If you use these Third Party Service through our Services, we may collect and store information about your use of the integrated services. We use this information to improve our Services and may share the information with the Third Party Service providers to help them improve their products and services. Please note that we do not control these Third Party Service providers and cannot take responsibility for the content, privacy policies or practices of those Third Party Services Information Collected Using Cookies: Cookies are pieces of text that may be provided to your computer through your web browser when you access a website. Your browser stores cookies in a manner associated with each website you visit.

  We use cookies to enable our servers to recognize your web browser and tell us how and when you visit the Site and otherwise use the Services. Our cookies do not, by themselves, contain PII, and we do not combine the general information collected through cookies with other PII to tell us who you are. We do use cookies to identify that your web browser has accessed aspects of the Services and may associate that information with your Account. Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. We strongly recommend that you leave cookies active, because they enable you to take advantage of the most attractive features of the Services.
  This Privacy Policy covers our use of cookies only and does not cover the use of cookies by third parties. We do not control when or how third parties place cookies on your computer. For example, third party websites to which a link points may set cookies on your computer.

  Non-PII: We may automatically collect and use information about the way users (both registered and unregistered) interact with the Services. Some of this information is derived from PII, but we anonymize or aggregate it so that it does not identify the individual from whom it was derived (resulting in “Non-PII”). Non-PII is not personally identifiable and cannot be tied back to the user from which it was obtained.

  Non-PII enables us (and third parties we authorize) to figure out how and how often users engage with different parts of the Services so that we can analyze and improve them. We use Non-PII for: Industry analysis Marketing and advertising Facilitating collection of data concerning your interaction with the Services (e.g., what links you have clicked on) Fighting spam/malware Other business purposes (e.g., by reporting on trends in the usage of hardware and our Sites or Services) Email, Text, and Push Notification Communications: We may communicate with you via email, SMS, MMS or other text message (“Text Message”) or using push notifications. We may collect information regarding such communications, such as by receiving confirmation when you open an email, read a Text Message or receive a push notification. We use this information to improve our Services, including our customer service.

  Information About Your Contacts: For features in the Services that access your Device contact list, we will only store information for contacts who register with the Services or who you add as Guests. We will only access and store such information with your express consent. Information About Minors: Our Services are not directed to children under 13 years old and we do not knowingly collect PII from children under 13. If we learn that we have collected PII of or from a child under 13 years old, we will take steps to delete such information from our systems as soon as possible.

Privacy Policy

• Other Ways Information Is Shared

  In addition to the purposes set forth above, we may share your information for the following purposes: Business Transfers: In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the transferred business assets.

  Additionally, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party.

  You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your PII as set forth in this policy.

  Our Protection and the Protection of Others: We reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary for the following purposes: Satisfy any applicable law, rule, regulation, legal process or governmental request Enforce this Privacy Policy and the Terms, including investigation of potential violations hereof Detect, prevent, or otherwise address fraud, security or technical issues Respond to user support requests Protect our rights, property or safety, and those of our users and the public This may include exchanging information with other companies and organizations for fraud protection and spam/malware prevention.

  Marketing: We may use your information to send you news about our services, products or promotions.

  With Your Consent: Except as set forth in this Privacy Policy, you will be notified when your PII may be shared with third parties, and will be able to prevent the sharing of this information. Information Security: We seek to protect your Account information to ensure that it is kept private, and we use generally accepted industrystandard techniques to protect the PII submitted to us. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of any information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information. It is your responsibility to prevent unauthorized access to your Account and information by selecting and protecting your Account password appropriately, and limiting access to your Devices, including by signing off after you have finished accessing the Services.

Privacy Policy

• Access to Information:

  If you are a registered user, you can access information associated with your Account by logging into the Services. Registered and unregistered users can access and delete cookies through their web browser settings. Please note that Guests without an Account cannot access or edit any information.

• Account Deletion:

  You can delete your Account by emailing support@deltahome.in. After termination, we may retain your information on our servers in accordance with our internal data retention policy.

• Choices regarding information:

  You can use many of the features of the Services without registering, thereby limiting the type of information that we collect. You can always opt not to disclose certain information to us, even though it may be needed to take advantage of some of our features. You can delete your Account. Please note that we will need to verify that you have the authority to delete the Account, and activity generated prior to deletion will remain stored by us.

  Registered Account holders can access their Account profiles, payment information and billing history through their Account profile on the Services, and can edit certain information in their Account profiles.

• Privacy policy changes:

  We may amend this Privacy Policy from time to time. If we make changes in the way we collect or use information, we will notify you by posting an announcement on the Services or sending you an email. If you use the Services after changes have been posted, you agree to be bound by the changes.

• Delta contact information:

  If you have any questions or concerns regarding privacy using the Services, please send us a detailed message to support@deltahome.in, and we will try to resolve your concerns.

  An Additional Note Regarding Data Processing:
  Your PII may be collected, processed and stored by DELTA or our service providers in India

  Headings:
  The section and paragraph headings in this Privacy Policy are for convenience only and shall not affect its interpretation. Any use of “including”, “for example” or “such as” in this Privacy Policy shall be read as being followed by “without limitation” where appropriate.